To guarantee the quality of our products, we are committed to working with high quality and reliable suppliers. This applies to ingredients, but also extends to services such as transport.
Review of existing suppliers
In collaboration with the quality manager, our suppliers are evaluated annually by our management team. They assess fulfilment of the suppliers’ (contractual) obligations as well as whether the quality of the services provided is in line with the applicable standards. The evaluation is based on the following aspects:
- Qualification of the supplier to provide the product or service
- Quality of the product or service
- Complaints and defects
- Adherence to scheduling agreements
Selection of new suppliers
For the selection of new suppliers, Schouten utilises its ‘Supplier selection’ process. This selection process for suppliers of resources, packaging and materials, for example, is one of the tools used to guarantee and maintain the food safety, quality and authenticity of our products.
Products, packaging and labels are ordered from the same supplier wherever possible. We use multiple suppliers for some resources or services, which allows us – and therefore our customers – to achieve a greater degree of continuity and risk distribution.